31 Jan 2026
AI Collections Agents vs Traditional Dunning: What Finance Leaders Need to Know
Collections has long been one of the most manual and relationship-sensitive areas of finance. For years, traditional dunning emails and reminders have been the default approach to chasing overdue invoices. While effective to an extent, this model is increasingly strained by growing transaction volumes, complex customer behavior, and rising expectations for personalization. AI-powered collections agents […]
Nithil Thomas











