Privacy Policy

Last Updated on: 17 Aug 2023

At Flohvision Pvt Ltd ("FinFloh," "we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data we gather when you access and use our receivables automation platform and related services (collectively, the "Services").

Information We Collect

1.1 Personal Data:

We may collect personal data directly from you when you interact with our Services, such as when you create an account, submit forms, provide feedback, or contact customer support. The personal data we may collect includes your name, email address, contact information, and any other information you voluntarily provide.

1.2 Usage Data:

We may automatically collect certain information about your use of the Services, such as your IP address, device type, operating system, browser type, and usage patterns. This information helps us analyze trends, administer the Services, and improve the user experience.

Use of Personal Data

We use the personal data we collect for the following purposes:

2.1 Provision of Services:

We use your personal data to provide and deliver our Services to you, including account creation, processing transactions, and customer support.

2.2 Communication:

We may use your contact information to send you important updates, notifications, and information related to our Services.

2.3 Improvement of Services:

We analyze usage data and feedback to improve our Services, develop new features, and enhance user experience.

2.4 Legal Compliance:

We may process personal data to comply with applicable laws, regulations, or legal proceedings.

Disclosure of Personal Data

3.1 Service Providers:

We engage trusted third-party service providers to assist us in delivering and improving our Services. These providers have access to your personal data solely to perform specific tasks on our behalf and are obligated to protect its confidentiality.

3.2 Business Transfers:

In the event of a merger, acquisition, or sale of our company or assets, your personal data may be transferred as part of the transaction. We will notify you and provide choices regarding the handling of your personal data in such circumstances.

3.3 Legal Requirements:

We may disclose your personal data if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, or legal proceedings, or to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.

Data Security

We take reasonable technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

5.1 Access and Correction:

You have the right to access and correct the personal data we hold about you. You can update your account information by logging into your account or contact us for assistance.

5.2 Marketing Communications:

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the messages.

5.3 Data Retention:

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information.

Changes to this Privacy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate communication channels.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us by dropping us an email at All notices shall be deemed to have been given immediately upon delivery by electronic mail, or if otherwise delivered upon receipt.

By using our Services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.