Accounts Receivable (AR) plays a direct role in cash flow predictability, customer experience, and working capital efficiency. Yet even for companies running on Oracle NetSuite, AR often remains manual, fragmented, and reactive.
This is where AR automation platforms like FinFloh extend NetSuite’s capabilities—turning AR from a system-of-record function into a system-of-action.
Table of Contents
Why NetSuite AR Still Feels Manual?
Oracle NetSuite provides a robust ERP backbone for:
- Invoicing
- Customer balances
- Accounting controls
However, most AR teams still struggle with:
- Manual collections follow-ups
- Spreadsheet-driven tracking
- Delayed cash application
- Poor visibility into future cash inflows
As transaction volumes grow, these inefficiencies lead to higher DSO, cash uncertainty, and overworked AR teams.
Many NetSuite customers adopt AR automation platforms like FinFloh to operationalize receivables beyond the ERP—without disrupting core accounting.
What AR Automation Looks Like on Top of NetSuite
1. Invoice Creation & Delivery (NetSuite + FinFloh)
NetSuite handles invoice generation reliably. FinFloh enhances this by:
- Automating invoice delivery via email or portals
- Ensuring invoice PDFs, credits, and supporting docs are attached
- Tracking invoice acknowledgment and customer engagement
This reduces “we never received the invoice” delays—one of the most common causes of late payments.
2. Smart Customer Communication & Statements
Instead of ad-hoc emails from AR executives:
- FinFloh automatically sends customer statements
- Outstanding balances are always up to date
- Customers see a single source of truth
This significantly reduces inbound queries and follow-up effort.
3. Automated, Risk-Based Collections
NetSuite does not natively orchestrate collections workflows.
FinFloh fills this gap by:
- Segmenting customers by overdue bucket, value, and payment behavior
- Triggering reminder sequences before and after due dates
- Escalating intelligently—from soft nudges to strong actions
- Tracking promise-to-pay and follow-up compliance
AR teams move from chasing invoices manually to managing by exception.
4. Cash Application at Scale
Cash application is one of the most time-consuming AR activities, especially when:
- Payments lack references
- Multiple invoices are paid together
- Credits and deductions are involved
FinFloh automates cash application by:
- Matching payments to invoices using rules and ML
- Auto-applying credits and short payments
- Syncing clean entries back into NetSuite
Only true exceptions require human intervention.\
5. Dispute & Deduction Management
Disputes often live outside NetSuite—in inboxes and spreadsheets.
With FinFloh:
- Disputes are captured directly against invoices
- Routed to the right internal teams
- Tracked with clear ownership and SLAs
- Closed automatically in NetSuite once resolved
This prevents receivables from silently aging due to unresolved issues.
How FinFloh Works with Oracle NetSuite
FinFloh is designed to work alongside Oracle NetSuite, not replace it.
Architecture Overview
- NetSuite remains the system of record
- Invoices
- Payments
- Credits
- Customer balances
- FinFloh acts as the AR operations layer
- Collections automation
- Cash application intelligence
- Dispute workflows
- Customer communication
- Cash flow forecasting
Data Flow
- FinFloh securely pulls AR data from NetSuite
- Automation workflows operate on top of this data
- Outcomes (payments, applications, dispute resolutions) are synced back into NetSuite
- Accounting integrity and audit trails remain intact
This approach ensures:
- Zero duplication
- No accounting compromise
- Faster time to value
To know more about how FinFloh works, you can Book a Demo to see how the product works or you can Book a Free Trial to get a first hand experience of the product.
AR Automation Enables Better Cash Flow Forecasting
Once AR is automated, forecasting becomes far more reliable.
By combining NetSuite data with FinFloh’s intelligence, finance teams can:
- Predict cash inflows based on customer behavior
- Identify slippages before they happen
- Run best- and worst-case scenarios
- Align treasury decisions with real receivable data
This turns AR from a backward-looking function into a forward-looking cash signal.
Business Impact for NetSuite Customers Using FinFloh
Companies using FinFloh with Oracle NetSuite typically see:
- 📉 15–30% reduction in DSO
- ⚡ Faster month-end close
- 💰 Improved cash conversion cycle
- 📊 Real-time AR and cash visibility
- 👥 More productive AR teams
Most importantly, finance leaders gain predictability and control over cash—not just reports.
Conclusion
Oracle NetSuite provides the foundation for financial operations—but modern AR requires automation beyond ERP boundaries.
By layering FinFloh on top of NetSuite, businesses can:
- Automate collections and cash application
- Resolve disputes faster
- Improve customer payment experience
- Forecast cash with confidence
In today’s environment, AR automation isn’t just an efficiency upgrade—it’s a strategic advantage.
