FinFloh Sense AI
AI Agent for Customer Queries & Issues during
Invoice-to-Cash
Read, understand and respond in real-time to your customer emails and chats for collections, invoicing, disputes and cash application
Special offer: Get first 50 queries/prompts responses for FREE*
Key Outcomes (in 30 Days)
with 2× improvement in customer response rates
355
Man-hours saved
54%
quicker payment conversion
63%
faster closure of disputed invoices
37%
decrease in revert time to queries
Why do Traditional Customer Communication Channels Fall Short?
How does FlohSense AI agent work with your customer queries in emails/chats?
Customer Queries / Issues
Collections
Cash Application
Invoice Acceptance
Credit Risk Analysis
How does FlohSense AI work?
How can you transform your Invoice-to-Cash?
Faster Query & Issue Resolution
Instantly handling customer queries and managing issue workflows
Quicker Collections & Lower DSO
Resolving disputes to
accelerate collections
Higher Customer Satisfaction
Extracting payment info for
faster cash application
Streamlined Cash Application
Detecting invoice acceptance
or pushbacks
Stronger Credit Risk Insights
Analyzing behavior to improve
credit risk decisions
Works for Prepaid & Postpaid Receivables
Whether your customers pay upfront or post-invoice, FlohSense AI understands and adapts. It ensures:
Consistent customer communication
Fast payment status tracking
Tailored workflows based on account type
FlohSense AI Agent is an intelligent, always-on assistant designed for B2B finance teams to manage customer communication and resolution workflows.
It reads customer emails and chats, understands context, sends automated responses, and triggers resolution workflows directly within ERP and CRM systems.
Unlike traditional chatbots that provide scripted replies, FlohSense AI understands finance-specific context such as invoices, disputes, payment proofs, and ledger requests.
It triggers real workflows inside ERP systems, including dispute creation, collections updates, and cash posting, rather than simply responding with predefined answers.
FlohSense AI eliminates manual email responses, delayed collection follow-ups, prolonged invoice disputes, and slow cash application caused by manual payment data capture.
It converts customer communication into automated Order-to-Cash (O2C) actions, improving efficiency and resolution speed.
FlohSense AI works across multiple channels including email and chat platforms.
It can also process attachments such as PDFs, remittance files, and screenshots, extracting and understanding data to trigger appropriate actions.
Based on configuration, FlohSense can auto-respond with account statements or payment proofs and detect and log invoice disputes.
It can capture promise-to-pay commitments, extract remittance and UTR data, post payment details to ERP systems, and escalate high-risk credit signals when necessary.
Yes. FlohSense integrates with leading ERP and CRM platforms to update records, trigger workflows, and post transactions in real time.
This ensures communication-driven actions are immediately reflected across financial and customer systems.
Yes. FlohSense continuously learns from recurring communication patterns, dispute reasons, and customer behavior.
This enables increasingly accurate responses, smarter automation, and proactive alerts over time.
FlohSense reduces manual follow-ups, speeds up query resolution, and captures payment commitments automatically.
By preventing disputes and communication delays from slowing payments, it helps organizations reduce Days Sales Outstanding (DSO).
FlohSense autonomously handles repetitive and structured interactions such as payment queries and document requests.
Complex or sensitive cases are routed to finance teams with full context and recommended actions for faster resolution.
FlohSense AI follows a per-prompt pricing model aligned with actual customer engagement.
A prompt is defined as an inbound email from customers, buyers, or users responding to an invoice or reminder email.
Invoice emails and reminder emails sent by FinFloh are not counted as prompts.
FlohSense AI follows a phase-wise implementation approach, with go-live typically completed within 2 to 6 months depending on scope, integrations, and workflow complexity.
Organizations can begin with high-impact use cases such as collections or dispute management and expand progressively across the O2C lifecycle.
Super-charge your finance Inbox and transform your Invoice-to-Cash
Activate now and get first 50 queries/prompts responses for FREE*